Terms and Conditions NetPlay VIP — Complete Platform Rules Guide

2 Eligibility & Registration

To register and use the platform NetPlay VIP, you must meet all of the following eligibility criteria at all times:

• You must be at least 18 years old on the date of registration.
• You are a Malaysian resident or valid citizen accessing this platform from a permitted location.
• You are registering in your own name and not on behalf of any other person.
• You have never had an account terminated or been banned from the netplay vip platform previously.
• Your registration does not violate any laws or regulations applicable in your jurisdiction.

Upon registration, you are required to provide accurate, complete, and up-to-date information, including your full name, phone number, active email address, and any other details requested. NetPlay VIP reserves the right to request identity verification documents (KYC) at any time to verify the information provided.

3 Account & Security

Each individual is only permitted to hold one (1) active account at netplay vip at all times. Holding multiple accounts — whether using different names, email addresses, phone numbers, or payment methods — is strictly prohibited. netplay vip uses advanced detection systems to identify duplicate accounts.

You are solely responsible for:

• Keeping your account password and login credentials confidential.
• Ensuring no one else uses your account without your permission.
• Log out of your account after each session, especially when using a shared device.
• Notify netplay vip immediately if you suspect your account has been accessed without authorisation.

NetPlay VIP will not be held liable for any financial loss or damage arising from your failure to keep your account credentials secure. All activity that occurs within your account is considered to have been carried out by you, unless you have reported the account compromise to our support team within a reasonable timeframe.

4 Deposit & Payment

NetPlay VIP accepts deposits via a variety of locally recognised payment methods in Malaysia, including FPX, direct bank transfers (Maybank, CIMB, Public Bank, RHB, Hong Leong), Touch 'n Go eWallet, and GrabPay. All deposits are processed in Malaysian Ringgit (MYR).

The terms relating to deposits are as follows:

• The minimum deposit is MYR 30 for each transaction.
• All deposits must be made from a bank account or payment method registered in your own name — third-party deposits are strictly prohibited.
• NetPlay VIP does not charge any processing fees for deposits; however, your bank or e-wallet provider may apply their own charges.
• Successful deposits will be credited to your game account within minutes.
• NetPlay VIP reserves the right to request proof of payment in the event of any dispute relating to a deposit transaction.

5 Withdrawal of Funds

Netplay vip members are entitled to withdraw their winnings subject to the following conditions:

• The minimum withdrawal is MYR 50 for each transaction.
• All withdrawals will be processed to the same bank account or e-wallet used for the deposit — this is a mandatory security measure to prevent money laundering.
• Identity verification (KYC) must be completed before your first withdrawal is processed. The KYC process typically takes up to 24 business hours.
• Withdrawals are typically processed within 5 to 15 minutes once approved.
• NetPlay VIP reserves the right to request additional supporting documents for withdrawals exceeding certain limits for compliance purposes.

Any withdrawal involving winnings from a bonus or promotion is subject to the applicable wagering requirements. Please ensure you have met all rollover requirements before submitting a withdrawal request to avoid any delays.

6 Bonus & Promotions

NetPlay VIP offers a wide range of exciting bonuses and promotions to our members. All promotional offers are subject to specific terms set for each promotion. The general terms applicable to all bonuses are as follows:

• Each bonus has wagering requirements (rollover) that must be met before winnings from a bonus can be withdrawn.
• Bonuses may only be claimed once unless otherwise stated in the relevant promotion's terms.
• NetPlay VIP reserves the right to void any bonus claimed through misleading, fraudulent, or abusive means.
• Bonuses cannot be transferred to other members or exchanged directly for cash.
• The bonus validity period is as stated in each promotional offer — expired bonuses will be automatically removed.
• Players found to be abusing the bonus system through hedging techniques or systematically placing low-risk bets will forfeit all associated bonuses and winnings.

For full details on currently available promotions, please visit the Promotions which is updated on a regular basis.

7 Game Rules

All games available in the lobby NetPlay VIP uses certified, independently audited Random Number Generator (RNG) technology. This ensures that every game outcome is entirely random and free from any form of manipulation.

The general rules relating to gameplay are as follows:

• The outcome of completed games is final and may not be disputed unless there is solid evidence of a technical system failure.
• In the event of a technical disruption during a gaming session, NetPlay VIP will use system log data to determine a fair outcome.
• The use of any automated software (bots), exploit tools, or other cheating techniques is strictly prohibited and may result in immediate account closure.
• The minimum and maximum betting limits for each game are as displayed within the respective game interface.
• NetPlay VIP reserves the right to remove any game from the lobby at any time without prior notice.

8 Member Conduct

NetPlay VIP is committed to providing a safe, comfortable, and enjoyable gaming environment for all members. In this regard, members are strictly prohibited from doing the following:

• Using abusive, offensive, or threatening language towards other members or netplay vip support staff.
• Sharing or disclosing account information to third parties.
• Using the platform for any illegal activity, including money laundering.
• Attempting to hack, attack, or disrupt the systems and technical infrastructure of netplay vip.
• Committing identity fraud or registering an account using another person's information without their consent.
• Colluding with other members to cheat in Live Casino games or multiplayer games.

Violation of any of the above conduct rules will result in disciplinary action, including temporary suspension or permanent account closure, depending on the severity of the breach.

9 Account Termination

You may close your netplay vip account at any time by contacting our customer support team. Before the account closure is processed, all active bonus wagering requirements must be fulfilled and no withdrawal transactions may be pending.

NetPlay VIP also reserves the right to suspend or close any member's account for the following reasons:

• Breach of any provision within these Terms and Conditions.
• Submission of fraudulent identity information or false details during registration.
• Suspected activity related to money laundering or illegal financing.
• Holding multiple accounts.
• Systematic abuse of the bonus or promotions system.
• Request by the relevant authority or law enforcement agency.

In the event of account closure due to a violation, netplay vip reserves the right to withhold any balance and winnings in the account until the investigation is concluded.

10 Liability Limit

To the extent permitted by applicable law, NetPlay VIP will not be held liable for:

• Any financial losses incurred during gameplay, including losses resulting from unfavourable game outcomes.
• Service disruptions caused by factors beyond our control, including internet outages, third-party server issues, or force majeure events.
• Any loss resulting from a member's negligence in safeguarding their account credentials.
• Content or services of third-party websites that may be linked from our platform.

Our platform is provided "as is" without any implied guarantee that the service will always be error-free or available without interruption. NetPlay VIP will continually strive to ensure the platform operates at optimal performance, but we cannot guarantee 100% availability at all times.

11 Privacy Policy & Data Protection

NetPlay VIP takes the protection of all members' personal data seriously. The collection, processing, and use of your personal data is fully governed by Privacy Policy which forms part of this agreement.

In summary, your personal data is used for the following purposes:

• Identity verification and the KYC process to ensure account security.
• Processing of financial transactions including deposits and withdrawals.
• Providing effective customer support services.
• Compliance with applicable legal and regulatory requirements.
• Sending promotional information and platform updates (you may unsubscribe at any time).

Your data will not be sold or transferred to third parties for marketing purposes without your explicit consent. All data is stored securely using encryption and security measures that meet international industry standards.

12 Terms Amendment

NetPlay VIP reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Such amendments take effect immediately upon being posted on our website.

We will endeavour to notify members of any material amendments via in-platform notifications or email to the registered address. However, it remains your responsibility to check this page periodically to ensure you are always aware of the latest applicable terms.

Your continued use of the NetPlay VIP platform after any amendment takes effect will be considered acceptance of the revised terms. If you do not agree with the changes made, please stop using the platform and contact us to close your account.

For any enquiries regarding these Terms and Conditions, please contact our customer support team, available to assist you 24 hours a day, 7 days a week.